This is our first visit to CQCW since Bill and Debbie Johnson purchased and remodeled it. We have been away from Sedona for a number of years. I am a bit of a car wash aficionado and keep our cars maintained at a high level. Most of our vehicles are black and show spots and brush marks easily. I read what the Johnsons – who have prior corporate experience – had done to install all new equipment, processes, and work flow analysis to speed up the speed and quality of the car washing process. The brushes are selected to avoid scratching the clear coat of your vehicle, and the water is ionized to help prevent water spotting. You owe it to yourself to take a look at their website.
When we had our less than 1 year old Lexus GX 470 delivered this morning – which we bought from a Colorado dealer without a physical inspection, we immediately saw chips, scratches and swirls in the glossy black paint. I immediately took it over and met Bill and we reviewed the issues and he assured me they could fix them, even though some of the scratches had gone all the way to base metal. I decided to take a chance and let them do a clay treatment and their best polymer wax treatment. It took them three and a half hours, so I just left it with them and held my breath. Wow was I impressed when they called me and I returned to pick it up. Every scratch and rock chip was GONE and the previously dulled paint which had quite a few swirls in the clear coat was shining like new. The detailer, a very friendly guy by the name of Chris, did a tremendous job restoring this car to a like new appearance.
I was treated in a very friendly manner and it was clear they appreciate everyone’s business. Quite a change from the previous owners. I read a few people post complaints on the results they got and I just can’t imagine that if they had brought these to management’s attention that they wouldn’t have been completely resolved.
We plan on bringing our cars here to get the detail work that we do on them, even though we also spend part of the year in Prescott and Scottsdale. This is a great experience at competitive prices.
Highly recommended! – Diana F. – Scottsdale, AZ